Last updated: 1 January 2026
Jiyana Pty Ltd (ABN 94 699 792 517) is committed to protecting the privacy of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website jiyanapty.site or engage our services. We comply with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
1. What Information We Collect
We may collect the following types of personal information:
- Identity information: your name, job title, organisation name, and contact details (email address, phone number, and postal address).
- Enquiry information: details you provide when you contact us through our website, email, or other channels, including the content of your messages.
- Service information: information necessary to provide our advisory services, including business details, financial information, and strategic materials you share with us in the course of an engagement.
- Technical information: IP address, browser type, operating system, referring URLs, and browsing behaviour on our website collected through cookies and similar technologies.
2. How We Collect Information
We collect personal information in the following ways:
- Directly from you: when you fill out forms on our website, send us emails, or communicate with us by other means.
- Automatically: through cookies, server logs, and similar technologies when you browse our website.
- From third parties: where you have consented or where it is otherwise lawful, we may receive information from business partners, referral sources, and publicly available records.
3. How We Use Your Information
We use your personal information for the following purposes:
- To respond to your enquiries and provide information about our services.
- To deliver our advisory services and fulfil our contractual obligations.
- To manage our business relationship with you, including invoicing and administration.
- To improve our website, services, and client experience.
- To comply with legal and regulatory obligations.
- To send relevant business communications where you have consented to receive them.
4. Disclosure of Information
We may disclose your personal information to:
- Our professional advisers, including legal and accounting firms, where necessary for the delivery of our services.
- Third-party service providers who assist us with IT hosting, data storage, email delivery, and other business operations (these providers are contractually bound to handle your information securely and only for the purposes we specify).
- Regulatory bodies or law enforcement agencies where required by law.
We will not sell, trade, or otherwise transfer your personal information to third parties for marketing purposes without your explicit consent.
5. Data Security
We take reasonable steps to protect your personal information from misuse, interference, loss, unauthorised access, modification, or disclosure. These measures include secure servers, encryption of data in transit, access controls, and staff training on privacy obligations.
6. Data Retention
We retain your personal information only for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable laws and regulations. When information is no longer needed, we destroy or de-identify it securely.
7. Cookies
Our website may use cookies and similar tracking technologies to improve functionality and analyse site usage. You can control cookie preferences through your browser settings. Disabling cookies may affect the performance of certain features on our website.
8. Your Rights
Under the Australian Privacy Principles, you have the right to:
- Access the personal information we hold about you.
- Request correction of any inaccurate or incomplete information.
- Withdraw consent to certain uses of your information.
- Request deletion of your personal information, subject to legal and contractual obligations.
- Complain to us or the Office of the Australian Information Commissioner (OAIC) if you believe we have breached your privacy.
9. How to Contact Us
If you have any questions about this Privacy Policy, wish to access or correct your personal information, or wish to lodge a privacy complaint, please contact us:
Email: [email protected]
Website: jiyanapty.site
10. Complaints
If you are dissatisfied with our handling of a privacy matter, you may lodge a complaint with the Office of the Australian Information Commissioner at www.oaic.gov.au.
11. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last updated" date. We encourage you to review this policy periodically.